I have a toto washlet 350s toilet, and the wand is stuck. I would offer a better alternative. The product emits smoke. I understand Our Toto washlet Sw824 has been working fine for many years - then a few days ago, water stopped spraying from the wand (regardless of whether "front" or "rear" was selected). Oscillating comfort spray. When the wand does not extend or retract and you can hear the motor working it is likely due to the gear falling off of the motor or stripped gear. Close the water shutoff valve to stop water supply. I cleaned the filter and checked that water is flowing to the washlet tank. Washlet As TOTO’s signature product, the WASHLET is a personal cleansing system that has changed the way people use the bathroom. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Possible malfunctions: Water is leaking from a pipe or the main unit. The product is cracked or broken. Find out whether a Toto washlet bidet toilet seat is right for you, and which ones are best, in our 2020 reviews and buyer's guide. A range of TOTO WASHLET series has its range of integrated, automatic, sensor-activated functions, including the self-opening and -closing toilet lid, the deodorizer, dryer and heated seat functions. The interchangeable toilet seat cover is designed to fit your toilet for unparalleled comfort and hygiene. I have tried all the automatic cleaning options, wand will not retract, all other functionality seems to be fine. 5 WARNING Do not use the Washlet if a malfunction occurs. More information in our Privacy Policy! Always unplug the plug from the outlet. The rear spray is designed to clean the rear intimate area. The Toto Washlet has very little user repairable items. Washlet Wand When you press the “cleanse” button, a wand, about the size and shape of a fat pencil (that was previously hidden under the seat) automatically extends, washes itself, and then sprays a carefully aimed aerated stream of water for a few seconds, or until you touch the “stop” button. In this circumstance you will not be able to fix it on your own. WASHLET are a highly advanced system in hygiene and comfort. To offer the best possible service, this website uses cookies. You have to try It to believe it. It features pleasant, yet strong water pressure to target this specific area. By using our site you agree to using cookies. Using a water-cleansing system that leaves you fresh and rejuvenated, the WASHLET utilizes a warm-water nozzle that you control in either the pulsating or oscillating mode. I have a toto washlet 350s toilet, and the wand is stuck. After cleaning, a simple and soothing hands-free drying system is employed, adjustable in temperature. ... 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